Shipping Policy

100% Discreet Shipping. Guaranteed.

We only ship to the USA and Canada at this time.
We have a minimum shipping charge of $8 for US Orders and $15 for Canadian orders.
Please see our International Shipping page for more information about shipments to Canada.

We ship all orders in plain boxes with no indication of the packaged contents whenever practical. All products, with the exception of pressure cookers/sterilizers and food dehydrators, are shipped in plain brown or Priority Mail boxes. The return address will say "RJC Sales" with our PO BOX address. The name "Shroom Supply" will not appear anywhere on the outside of the package. No package will ever have any indication of its contents.

Orders that are NOT within the USA are shipped with a customs form adhered to the outside of the package that lists the contents of the package. This is required by law. The package will not clear customs if this form is not present. There will never be any mention of mushrooms on this list. The return address will say "RJC Sales" with our PO BOX address. The name "Shroom Supply" will not appear anywhere on the outside of the package. The packing slip that is contained inside of the package will also be plain, with no mention of "Shroom Supply" or our company name. Any products that are normally labeled with our Shroom Supply logo will also be sent in a plain container without a label for international orders. We do this in an effort to protect the privacy of our international customers, as all packages may be subject to inspection by customs officials before being cleared for release.

You will be emailed a tracking or delivery confirmation number when your order ships. This email is automatically generated and may go to your spam/bulk email folder depending on your email filter, so please keep an eye out for it in those folders. You may also login to your Shroom Supply account to view your order status by accessing the "My Account" section of the website.

We try our best to get all orders out within 48 hours of receiving payment. However, shipping times may be longer during periods of high order volumes. We will keep you updated every step of the way.